question about your Olive Oil Kettle Style Potato Chips

Begin forwarded message:
 
> From: Divia Caroline Melwani
> Date: February 24, 2009 12:25:07 AM PST
> To: info@e-goodhealth.com
> Subject: question about your Olive Oil Kettle Style Potato Chips
>
> It says on the description page that “Kettle cooking in 100% olive
> oil also makes these chips a delicious source of omega-3
> polyunsaturated fats.”
>
> http://www.goodhealthnaturalfoods.com/olivie-oil-kettle-style-potato-chips.html
>
> I have always been told that though olive oil is high in
> monounsaturated fatty acids, considered healthy, it contains very
> few to no omega-3 fatty acids. Here are some sources:
>
> http://www.curezone.com/foods/fatspercent.asp
> http://www.scientificpsychic.com/fitness/fattyacids1.html
> http://www.pponline.co.uk/encyc/omega-3-omega-6.html
> http://en.wikipedia.org/wiki/Olive_oil#Constituents
>
> These may not be the most authoritative sources in the world, but
> there seems to be a broad consensus that olive oil is NOT a good
> source of omega-3 fatty acids.
>
> While perhaps not technically misdescriptive, as olive oil can
> contain very small amounts of omega 3s, I think you language is very
> misleading. I love your avocado oil potato chips, and was in fact
> about to order some from your website, but I am concerned that a
> company with “Good Health” in its name would have such deceptive
> information in its product description.
>
> Thanks,
>
> Divia Melwani, a concerned customer

Why did I decide to care enough to write them a letter?  I’m not sure.  I don’t think I’ve ever done anything like this before.  I wonder if they’ll get back to me.  

Update: I have been thanked for my input and informed that my email has been forwarded to Marketing, which is better than I expected :-).

Update 2: The CEO got back to me with a long email saying that the description was an oversight on their part, and that they would change it.  He also offered to mail me a coupon for a free bag of the chips in question.  Yay!